https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5278570#M292922 <P>I've sent my old phone back but still shows on line&nbsp;</P> Tue, 19 May 2026 21:56:11 GMT 264 2026-05-19T21:56:11Z https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5261820#M290866 <P>Good morning....it's been least 4 months since I set my old phone back!! I am still paying for 2 phones to which money should should be took of for my old! Can you please why this has not been sorted yet? It's taking the mick little abit!&nbsp;</P> Sat, 25 Apr 2026 07:40:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5261820#M290866 Kellie21 2026-04-25T07:40:33Z https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5261822#M290867 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4610634">@Kellie21</a>&nbsp; this isn't sky CS here, mainly fellow customers. Have you called sky about this and what did they say ?&nbsp;</P> Sat, 25 Apr 2026 07:41:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5261822#M290867 63johnw 2026-04-25T07:41:57Z https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5278570#M292922 <P>I've sent my old phone back but still shows on line&nbsp;</P> Tue, 19 May 2026 21:56:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5278570#M292922 264 2026-05-19T21:56:11Z https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5278612#M292925 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4683728">@264</a>&nbsp;</P> <P>It can take a few weeks to be processed once it has arrived.</P> Wed, 20 May 2026 04:33:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sent-old-phone-back/m-p/5278612#M292925 caesarome 2026-05-20T04:33:52Z