topic Iphone 17 NOT CHARGING ! in Sky Mobile

Iphone 17 NOT CHARGING !

LCF1 — Tue, 19 May 2026 18:23:48 GMT

I purchased iphone 17 in March 2026

I picked it up this morning and it was completely dead .

I have tried all day to charge it up using different plugs and different leads but it remains dead.

Has anyone else had this problem?

Can I get a replacement phone from sky?

Thank you for your time reading this.

Answers are appreciated.

Re: Iphone 17 NOT CHARGING !

63johnw — Tue, 19 May 2026 18:43:23 GMT

Hi @LCF1 if I were you I would take it to an Apple Store for them to look at. If you don't want to do that then this is the sky repair link. Be aware sky don't do loan phones whilst your is away.

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

Re: Iphone 17 NOT CHARGING !

PandJ2020 — Tue, 19 May 2026 18:58:35 GMT

...also check the force restart: https://support.apple.com/en-gb/116940?iphone-authentication-type=iphone-with-face-id