https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-swap/m-p/5278437#M292909 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2203559">@fairytale28</a>&nbsp; it takes 2-4 weeks for returns to be processed.&nbsp;</P> Tue, 19 May 2026 18:19:12 GMT 63johnw 2026-05-19T18:19:12Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-swap/m-p/5278429#M292908 I upgraded recently and used my old phone as part of a swap it's been 2 weeks and it's still showing they havnt received my old phone Tue, 19 May 2026 17:55:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-swap/m-p/5278429#M292908 fairytale28 2026-05-19T17:55:31Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-swap/m-p/5278437#M292909 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2203559">@fairytale28</a>&nbsp; it takes 2-4 weeks for returns to be processed.&nbsp;</P> Tue, 19 May 2026 18:19:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade-swap/m-p/5278437#M292909 63johnw 2026-05-19T18:19:12Z