topic Re: stolen accessories in Sky Mobile

stolen accessories

cherrellebaldry — Tue, 19 May 2026 11:52:26 GMT

my airpods have been stolen and i want to report them through my account. find my iphone location has been turned off so now i can't see where they are

Re: stolen accessories

63johnw — Tue, 19 May 2026 11:57:38 GMT

Hi @cherrellebaldry if they have been stolen and location services have been turned off then there is nothing Sky can do. If they were purchased from Sky and there is a balance outstanding then you will still be liable for payments. You may be able to claim off your home insurance.

Re: stolen accessories

cherrellebaldry — Tue, 19 May 2026 12:00:19 GMT

i know the location they was last at if that helps

Re: stolen accessories

Daniel0210 — Tue, 19 May 2026 12:01:31 GMT

@cherrellebaldry

In case you aren't aware you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Re: stolen accessories

63johnw — Tue, 19 May 2026 12:11:41 GMT

@cherrellebaldry wrote:
i know the location they was last at if that helps

In that case have you informed the police. There isn't anything anyone here can do.