https://helpforum.sky.com/t5/Sky-Mobile/When-will-my-phone-number-be-restored/m-p/5278076#M292878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4687220">@Patrycjs</a>&nbsp;</P> <P>Were your services restricted due to a missed payment?<BR /><BR />Services won’t be reinstated until the arrears Sky believe you owe have been paid <STRONG>and</STRONG> you’ve also set up a new continuous payment method.&nbsp;<BR /><BR />If your payment is 2+ weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).<BR /><BR />If this is part of a credit agreement purchase (Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week. <BR /><BR /><BR /></P> Tue, 19 May 2026 11:27:08 GMT Daniel0210 2026-05-19T11:27:08Z https://helpforum.sky.com/t5/Sky-Mobile/When-will-my-phone-number-be-restored/m-p/5278073#M292877 I made a payment yesterday, my phone number is still not working Tue, 19 May 2026 11:23:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/When-will-my-phone-number-be-restored/m-p/5278073#M292877 Patrycjs 2026-05-19T11:23:30Z https://helpforum.sky.com/t5/Sky-Mobile/When-will-my-phone-number-be-restored/m-p/5278076#M292878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4687220">@Patrycjs</a>&nbsp;</P> <P>Were your services restricted due to a missed payment?<BR /><BR />Services won’t be reinstated until the arrears Sky believe you owe have been paid <STRONG>and</STRONG> you’ve also set up a new continuous payment method.&nbsp;<BR /><BR />If your payment is 2+ weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).<BR /><BR />If this is part of a credit agreement purchase (Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week. <BR /><BR /><BR /></P> Tue, 19 May 2026 11:27:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/When-will-my-phone-number-be-restored/m-p/5278076#M292878 Daniel0210 2026-05-19T11:27:08Z https://helpforum.sky.com/t5/Sky-Mobile/When-will-my-phone-number-be-restored/m-p/5278133#M292890 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4687220">@Patrycjs</a>&nbsp;</P> <P>Did you then setup your monthly payment details again and did this payment clear what you owed on the bill ?</P> Tue, 19 May 2026 12:36:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/When-will-my-phone-number-be-restored/m-p/5278133#M292890 caesarome 2026-05-19T12:36:09Z