topic Re: Turn off parent controls in Sky Mobile

Turn off parent controls

JackH94 — Mon, 18 May 2026 08:42:23 GMT

Hi, I'm looking to turn off parental controls but I don't have a credit card. How do I do this?

Thanks

Re: Turn off parent controls

caesarome — Mon, 18 May 2026 08:59:27 GMT

If you have signed a credit agreement for a device then you can call Sky in 150 as they should be able to do this the reason being oy someone aged 18 or over can sign this.

Re: Turn off parent controls

Daniel0210 — Mon, 18 May 2026 09:26:35 GMT

@JackH94

See this link

https://www.sky.com/help/articles/parental-controls-sky-mobile

Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours.