topic Re: Vip price difference in Sky Mobile

Vip price difference

Nickb-1982 — Sun, 17 May 2026 10:56:58 GMT

I've just bought a phone deal through sky mobile on the app, so I've had to log in to my account and I've just seen 3 days later if id done it through the VIP section I could have got same deal for 5 pound cheaper. Shouldn't they have automatically offered me this as I've done it through the app so my VIP status should have been acknowledged and discount been applied

Re: Vip price difference

caesarome — Sun, 17 May 2026 10:59:03 GMT

@Nickb-1982

You are paying the price that you purchased it for, it is just unfortunate that the price was changed a few days later as this can and does happen as offers change all the time, there is no automatic right for the new price to be applied to your order.

Re: Vip price difference

PandJ2020 — Sun, 17 May 2026 11:00:39 GMT

@Nickb-1982 wrote:
Shouldn't they have automatically offered me this as I've done it through the app so my VIP status should have been acknowledged and discount been applied

Possibly, what do the terms of that offer say? (Such offers often require specific actions)