topic Re: Low signal in Sky Mobile

Low signal

polly24 — Wed, 13 May 2026 16:18:40 GMT

My sky signal is always low. Showing as no problem in my area. Within about a 20 minute radius of my house while in the car I get one bar of 5g. Have reported different areas that I frequent but get told there are no problems. I missed 2 important calls today because of this, then get a voicemail through when signal comes back.

Re: Low signal

Katielily44 — Wed, 13 May 2026 16:25:33 GMT

My phone is always showing low signal

Re: Low signal

Logakk — Wed, 13 May 2026 18:14:06 GMT

In my area in recent weeks even stood outside I have had no signal with sky to point I attempt calls and it states number not correct when its one of my stored numbers. Data and 5G is also very poor and not working. The issue with the phone calls is my main concern because I'm a lone worker and need my phone for safety.

Re: Low signal

Steven131 — Wed, 13 May 2026 18:28:04 GMT

Signal **bleep** everywere

Re: Low signal

polly24 — Thu, 14 May 2026 12:33:27 GMT

What can we do if we're in contract? I want to change asap.

Re: Low signal

63johnw — Thu, 14 May 2026 12:49:42 GMT

Hi @polly24 you can call sky on 150 and ask if they will release you from the sim contract but they could well say no. Have a look at the link below which explains what any early termination charges would be.

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early