topic Re: Am i being scam called in Sky Mobile

Am i being scam called

Joy568 — Thu, 14 May 2026 09:12:51 GMT

+44 800 597 9843
this phone number keeps calling me is it a scam worried due to giving them my postcode .

Re: Am i being scam called

caesarome — Thu, 14 May 2026 09:14:43 GMT

@Joy568

It might be so what did they say and have you given them any information like usernames or passwords ?

Re: Am i being scam called

Joy568 — Thu, 14 May 2026 09:17:10 GMT

I only gavw them my postcode they knew my number sim contract and email. I also gave them my last two digits of direct debit card😭

they knew everything else

Re: Am i being scam called

caesarome — Thu, 14 May 2026 09:19:50 GMT

Why did they say they were calling ?

Re: Am i being scam called

Joy568 — Thu, 14 May 2026 09:21:00 GMT

They said there from sky about insurance and i get the first 3 months free due to just starting with sky and i get so many devices covered

Re: Am i being scam called

Joy568 — Thu, 14 May 2026 09:25:42 GMT

I havent gave them anything litrally other than postcode and last two digits of direct debit card. After that i didnt feel comfortable he said hes calling me back at 4pm onwards as i said i couldnt do it right now. Just worried does sky normallt call customers new ones to sell device insurance

Re: Am i being scam called

caesarome — Thu, 14 May 2026 09:26:05 GMT

It might have been a call from Sky Protect which if it was is a company Sky works with for insurance on various devices.

Re: Am i being scam called

Joy568 — Thu, 14 May 2026 09:27:13 GMT

Okay thats more reassuring i didnt think they called first. His name was dale and sounded legit just saying im entitled to 3months free flexable plan

Re: Am i being scam called

caesarome — Thu, 14 May 2026 09:29:19 GMT

If you said no then you should be fine going forward but to be on the safe side it might be worth changing your online account password here:

https://skyid.sky.com/resetpassword/

Re: Am i being scam called

Joy568 — Thu, 14 May 2026 09:30:11 GMT

Okay thank you i said i cant talk right now and wanted to comfirm scam or not. I will change my password now thank you