https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-missing/m-p/5274704#M292501 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679358">@Nicola241</a>&nbsp;</P> <P>There is nothing you can do as you have done your bit by sending it off and as you can show that you have done this you shouldn't have any issues. You might find the couriers website updates over the next few days.</P> Thu, 14 May 2026 09:03:35 GMT caesarome 2026-05-14T09:03:35Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-missing/m-p/5274669#M292496 <P>I sent back my old phone on the 11th of May and on the couriers website it is not updating just says "weve got it" and its been saying that for 3 days. Im worried its gone missing. What should i do?</P> Thu, 14 May 2026 08:07:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-missing/m-p/5274669#M292496 Nicola241 2026-05-14T08:07:22Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-missing/m-p/5274704#M292501 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4679358">@Nicola241</a>&nbsp;</P> <P>There is nothing you can do as you have done your bit by sending it off and as you can show that you have done this you shouldn't have any issues. You might find the couriers website updates over the next few days.</P> Thu, 14 May 2026 09:03:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap-missing/m-p/5274704#M292501 caesarome 2026-05-14T09:03:35Z