topic Re: No SMS services in Japan in Sky Mobile

No SMS services in Japan

waaGB — Thu, 26 Mar 2026 04:19:56 GMT

OK, I have restrospectively learned that Sky stopped its data agreements in Japan (and Taiwan) in mid-February, but I am really concerned that not even SMS texts are allowed -- nor is it any kind of add-on that I can pay for to regain access.

Appreciate that I can get a local SIM, but I cannot afford to have apps like Banking asking me to re-register the device the moment I pop a local phone number in during a time abroad where I require access to these apps.

Is there an alternative method that I can receive my OTP requests for mobile banking/local services requiring a phone number, or am I going to be left on "No Signal" for the duration of my 2-month trip?

Re: No SMS services in Japan

PandJ2020 — Thu, 26 Mar 2026 07:16:47 GMT

Realistically 2 options.

Move banking to a provider that doesn't use SMS OTP.

Move phone number to provider that supports Japan.

Re: No SMS services in Japan

63johnw — Thu, 26 Mar 2026 07:18:16 GMT

Hi @waaGB nothing that I am aware of. Perhaps contact your bank and see if it can be done using WhatsApp, using free WiFi when available will allow the use of WhatsApp/ messenger etc, these use data rather than a mobile signal.

Re: No SMS services in Japan

andybarra — Thu, 14 May 2026 07:12:30 GMT

Same problem meaning I cannot get texts authorising payments etc.

I will be ditching Sky mobile and moving to a new provider as soon as I return

Re: No SMS services in Japan

Daniel0210 — Thu, 14 May 2026 10:31:54 GMT

@andybarra

Sky roaming is no longer available in Japan at all.