Facetime

Dannienewman — Wed, 13 May 2026 17:17:26 GMT

I've changed my sky number to my number that I had from my contract with 3 but not my FaceTime isn't working. I tried to go on settings and change my number but it won't save.

Re: Facetime

Pau4 — Wed, 13 May 2026 18:04:58 GMT

@Dannienewman

Hi, this can be common with iPhones and I've experienced this myself but here are a few things that worked for me.

First in settings tap your name then sign in and security and make sure your correct number is showing, then go back to settings, then apps, then phone and make sure your correct number is showing too.

I know it seems simple but give your phone a restart if you haven't already tried that.

Still not working? Go to settings, apps facetime and turn it off, then go back to settings then apps then messages and turn off iMessage. Then restart your iPhone and go and turn them back on.

If it's still not working you can try resetting your network settings, this will remove any saved wifi networks so you'll just need to reconnect to them. Go to settings, general, transfer or reset iphone, reset, then reset network settings.

If you still need help I would get in touch with Apple Support or with Sky as they are best equipped to help you further.

Thanks!

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topic Facetime in Sky Mobile

Facetime

Re: Facetime