topic Keep getting error when trying to submit PAC in Sky Mobile

Keep getting error when trying to submit PAC

Catherine+sky — Wed, 13 May 2026 11:04:52 GMT

I received a new sim from Sky and activated my sim today but when I submit my PAC to

retsin my old number it just keeps giving me an error

PandJ2020 — Wed, 13 May 2026 11:16:01 GMT

Which network are you transferring from? (You can't transfer within a network)

Catherine+sky — Wed, 13 May 2026 12:12:36 GMT

Transferring from EE

caesarome — Wed, 13 May 2026 12:14:44 GMT

What's the error message ?

Catherine+sky — Wed, 13 May 2026 13:04:24 GMT

Can't activate right now try later

Catherine+sky — Wed, 13 May 2026 13:07:49 GMT

Sorry, there's been a problem

We can't transfer your number at the moment. Please try again.

Try again

PandJ2020 — Wed, 13 May 2026 13:15:02 GMT

Call Sky (on 150) and see if they can apply the PAC for you.