topic Re: Cancel data subscription in Sky Mobile

Cancel data subscription

Marie1005 — Wed, 13 May 2026 00:04:33 GMT

I want to cancel subscription because I have so much data credit

Re: Cancel data subscription

GD1 — Wed, 13 May 2026 00:08:12 GMT

@Marie1005 If you cancel your SIM you won't be able to use any built up piggy Bank data especially if that is the only SIM on the account.

There is no way to just pay for a calls only package on Sky Mobile.

You'll need to see if downgrading your data plan to a lower tier is an option.

Re: Cancel data subscription

Daniel0210 — Wed, 13 May 2026 02:41:00 GMT

@Marie1005

See this link

https://www.sky.com/help/articles/change-your-mix

Increasing the data plan happens almost immediately.

Decreasing the data plan happens at the start of your next billing period.

Re: Cancel data subscription

PandJ2020 — Wed, 13 May 2026 08:59:53 GMT

...you need an active dataplan to use your piggybank. (You may be able to get the 'free' 100MB dataplan that may suit your needs - be aware you can't easily transfer phone numbers between dataplans)