topic Re: Sending images via text in Sky Mobile

Sending images via text

Maccha28 — Tue, 12 May 2026 12:56:21 GMT

Ive recently moved myself and dad to sky mobile, since doing so, i can not send pictures via standard message , so my partner sent one of his phone to my dad and we cannot receive them either, error message displays "service not activated on network"... what does this mean and how do we fix this?

Re: Sending images via text

63johnw — Tue, 12 May 2026 13:00:25 GMT

Hi @Maccha28 first check your APN settings and see if there is a setting for mms ? Also as mms messages are charged extra then make sure your monthly spend cap is set high enough to cover the costs involved.

Re: Sending images via text

PandJ2020 — Tue, 12 May 2026 13:07:44 GMT

Personally, it's worth moving to a messaging platform (such as WhatsApp) that will transfer such items via data and will not incur chargeable items such as MMS.