topic Re: Bill higher than expected in Sky Mobile

Bill higher than expected

Stephcrk — Mon, 11 May 2026 12:54:11 GMT

My bill is higher than I thought it would be

Re: Bill higher than expected

caesarome — Mon, 11 May 2026 12:56:23 GMT

The usual reason for this is that a discount has ended so if you look at this months bill on the MySky app and compare it with last months you should be able to see if this is the reason why.

Re: Bill higher than expected

Daniel0210 — Mon, 11 May 2026 13:13:11 GMT

@Stephcrk

As customers we obviously can't see your bill.

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.

Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.