topic Re: No network in Sky Mobile

No network

Becky1962 — Mon, 11 May 2026 06:21:09 GMT

I have not had a network for a week now so can not make any calls or send text messages.
I can get services by using wi-fi but some places can not use whattsapp that I need for work.
I have tried everything in my phone.
sky have left me 3 voice mails but. I can not get the messages as can not make any calls!
It all started when Sky upgraded my phone last Monday evening.
anyone else having the same problem.?

Re: No network

TimmyBGood — Mon, 11 May 2026 06:43:35 GMT

@Becky1962 wrote:

It all started when Sky upgraded my phone last Monday evening.

In what way?

Re: No network

Becky1962 — Mon, 11 May 2026 06:45:41 GMT

I now have no network connection so can only use my phone when connected to wi-fi. Can not make any calls or text messages or receive any.
I was upgraded to iOS

Re: No network

TimmyBGood — Mon, 11 May 2026 06:49:16 GMT

@Becky1962 wrote:

I was upgraded to iOS

Do you mean that the phone was replaced, or that the Apple operating system updated?