Request a new confimation code

MatChapman — Sun, 10 May 2026 14:57:38 GMT

Hi all

Looking for a bit of help. My phone is off being repaired and I was going to try and add the eSim as a second sim to my work phone. So I go to install esim (after a load of faff trying to get in as I don't have access to the phone number). Scan the QR code and it then asks for a code. In my emails I found a confirmation code when I originally bought the plan but this code just gets refused.

I'm using an iPhone 13 if that helps. I don't see any way to request a new confirmation code.

Thanks

Re: Request a new confimation code

caesarome — Sun, 10 May 2026 15:05:40 GMT

@MatChapman

Are you following this guide to move it to a different phone:

https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

topic Request a new confimation code in Sky Mobile

Request a new confimation code

Re: Request a new confimation code