topic Re: Contract information in Sky Mobile

Contract information

Shah5 — Thu, 07 May 2026 17:59:01 GMT

I monthly why is it ask me to make a full payment

Re: Contract information

63johnw — Thu, 07 May 2026 18:05:07 GMT

Hi @Shah5 your post isn't very clear ? Have you tried to order a phone and it's asking for full payment up front ? If yes then that's because aren't passing the credit checks sky undertake.

Re: Contract information

Shah5 — Thu, 07 May 2026 18:08:01 GMT

I took my phone and contract out a year ago but all of a sudden it's suspended my account even though I made my last months payment every month.

Re: Contract information

63johnw — Thu, 07 May 2026 18:16:29 GMT

So you have not missed any payments but your service is suspended and sky have asked for your contract to be paid in full @Shah5 ? This only happens due to missed payments.