topic Re: Transferring old number in Sky Mobile

Transferring old number

Harry52 — Thu, 07 May 2026 17:18:36 GMT

I want to transfer my current number to an eSIM but when I put the PAC code in it comes up with invalid. Why is this happening?

Re: Transferring old number

63johnw — Thu, 07 May 2026 17:22:59 GMT

Hi @Harry52 you shouldn't need a PAC to convert your old sim to an esim.

https://www.sky.com/help/articles/esim-sky-mobile-convert-sim

also you can't port from one sky sim to another.

Re: Transferring old number

daveNOS — Thu, 07 May 2026 17:23:38 GMT

@Harry52 wrote:
I want to transfer my current number to an eSIM but when I put the PAC code in it comes up with invalid. Why is this happening?

@Harry52 If your current number is with Sky then you can't use a PAC code, you should just be able to convert your current sim to an eSIM via your account.

Re: Transferring old number

Harry52 — Thu, 07 May 2026 17:25:57 GMT

So I have to change my current sim to an eSIM and then get the phone and it will keep my number?

Re: Transferring old number

Harry52 — Thu, 07 May 2026 17:30:21 GMT

But also what if the new sim is on a different account to this sim?

Re: Transferring old number

63johnw — Thu, 07 May 2026 17:35:00 GMT

@Harry52 wrote:
But also what if the new sim is on a different account to this sim?

It can't be @Harry52 if that is what you have done then you have a new sim with a new number on a different account. You should just need to order a replacement via your account (or the account the original sim is on ) and activate it as a replacement esim and it will keep the old number.