topic Re: No Mobile signal in Sky Mobile

No Mobile signal

CT80 — Tue, 24 Feb 2026 13:52:34 GMT

Is anyone having issues with Sky mobile signal? Can't ring anyone!

Re: No Mobile signal

caesarome — Tue, 24 Feb 2026 13:54:07 GMT

@CT80

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: No Mobile signal

Daniel0210 — Tue, 24 Feb 2026 13:55:00 GMT

@CT80 wrote:

Is anyone having issues with Sky mobile signal?

@CT80

Any relevant information showing on this link

https://www.sky.com/help/articles/service-status-sky-mobile

It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.

Billing continues through such issues. When it's fixed call Sky and ask it they'll put a credit on your account as a good will gesture.

Re: No Mobile signal

Giraffegirl1 — Tue, 24 Feb 2026 16:25:31 GMT

Yes I am having trouble been over a week now, cant receive or make calls

Re: No Mobile signal

Daniel0210 — Tue, 24 Feb 2026 16:41:57 GMT

@Giraffegirl1

The same links are relevant to you too.

Re: No Mobile signal

CT80 — Sun, 01 Mar 2026 11:37:59 GMT

Yes we are on day 7 now! Sky have No idea what's wrong! Apparently it's being sent to higher technicians but who knows!

Get different person every time we speak to anyone!

Re: No Mobile signal

Ghost123uk — Fri, 01 May 2026 11:35:21 GMT

I too have had this issue for over a week (S. Cheshire)

I have been over all the Sky online solutions with a fine toothcomb, including cleaning the Sim card and trying it it my old phone.

The signal in my area is normally good and the online Sky signal checker says there are no issues in my area.

I do not have a landline, so cannot try to ring them.

Any thoughts folks ?

John