https://helpforum.sky.com/t5/Sky-Mobile/Port-from-Vodafone/m-p/5265859#M291434 <P>Transferred to Skymobile on 14 Feb, number ported from Vodafone on 17 Feb. I can dial out ok, my number appears as my ported number in the receivers phone. When they call me the call fails with a "number not recognised" message. This happens from all land lines and non-sky mobiles (skymobile users can call me no problem).</P><P>&nbsp;</P><P>approx 10 calls to skymobile technical support and still not resolved.</P><P>&nbsp;</P><P>was initially an eSIM, have been sent a physical SIM as well and nothing works. Have been through all the trouble shooting many many times... it is not a reset network settings issue!!</P><P><BR />I will probably need to leave sky but worried I won't be able to port to a new provider as the port hasn't worked this time.</P><P>&nbsp;</P><P>any ideas?</P> Thu, 30 Apr 2026 23:31:09 GMT Ezra1973 2026-04-30T23:31:09Z https://helpforum.sky.com/t5/Sky-Mobile/Port-from-Vodafone/m-p/5265859#M291434 <P>Transferred to Skymobile on 14 Feb, number ported from Vodafone on 17 Feb. I can dial out ok, my number appears as my ported number in the receivers phone. When they call me the call fails with a "number not recognised" message. This happens from all land lines and non-sky mobiles (skymobile users can call me no problem).</P><P>&nbsp;</P><P>approx 10 calls to skymobile technical support and still not resolved.</P><P>&nbsp;</P><P>was initially an eSIM, have been sent a physical SIM as well and nothing works. Have been through all the trouble shooting many many times... it is not a reset network settings issue!!</P><P><BR />I will probably need to leave sky but worried I won't be able to port to a new provider as the port hasn't worked this time.</P><P>&nbsp;</P><P>any ideas?</P> Thu, 30 Apr 2026 23:31:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Port-from-Vodafone/m-p/5265859#M291434 Ezra1973 2026-04-30T23:31:09Z https://helpforum.sky.com/t5/Sky-Mobile/Port-from-Vodafone/m-p/5265887#M291435 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4673901">@Ezra1973</a>&nbsp;</P> <P>What number shows in your phone's settings and is it an iphone that you are using ?</P> Fri, 01 May 2026 04:28:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Port-from-Vodafone/m-p/5265887#M291435 caesarome 2026-05-01T04:28:30Z