topic Re: Credit agreement in Sky Mobile

Credit agreement

PTSDgemini — Wed, 29 Apr 2026 20:07:36 GMT

I recived my credit agreement but everytime i click to sign it it sends me to the sky mobile home screen, do i ring sky in the morning or wait 24 hours to see if it corrects itself

Re: Credit agreement

caesarome — Wed, 29 Apr 2026 21:03:24 GMT

@PTSDgemini

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

Re: Credit agreement

Brill+Gill — Thu, 30 Apr 2026 07:42:31 GMT

Thanks for escalating this @caesarome. We’ve sent @PTSDgemini an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.