https://helpforum.sky.com/t5/Sky-Mobile/Phone-Upgrade-page-not-working/m-p/5263908#M291181 <P>When I'm logged in and press the Upgrade button to swap my mobile phone it takes me to this page "<A href="https://www.sky.com/error/outstanding-bill&quot;" target="_blank">https://www.sky.com/error/outstanding-bill"</A>&nbsp;and says "Page Not found".&nbsp; It doesn't matter whateveer way I do it I still get this same issue.&nbsp; The virtual assistant can't help and won't put me through to an advisor.&nbsp; Any ideas?</P> Tue, 28 Apr 2026 14:29:23 GMT kizzyfur 2026-04-28T14:29:23Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-Upgrade-page-not-working/m-p/5263908#M291181 <P>When I'm logged in and press the Upgrade button to swap my mobile phone it takes me to this page "<A href="https://www.sky.com/error/outstanding-bill&quot;" target="_blank">https://www.sky.com/error/outstanding-bill"</A>&nbsp;and says "Page Not found".&nbsp; It doesn't matter whateveer way I do it I still get this same issue.&nbsp; The virtual assistant can't help and won't put me through to an advisor.&nbsp; Any ideas?</P> Tue, 28 Apr 2026 14:29:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-Upgrade-page-not-working/m-p/5263908#M291181 kizzyfur 2026-04-28T14:29:23Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-Upgrade-page-not-working/m-p/5263926#M291183 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4629384">@kizzyfur</a>&nbsp; if you can't do it online you will need to call sky on 150 for help placing your order.&nbsp;</P> Tue, 28 Apr 2026 14:56:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-Upgrade-page-not-working/m-p/5263926#M291183 63johnw 2026-04-28T14:56:50Z