topic Re: Having issues transferring number from other provider in Sky Mobile

Having issues transferring number from other provider

Mrhippo24 — Tue, 28 Apr 2026 11:27:36 GMT

Hey can anyone help I'm trying to transfer my number over from another provider but when I click activate sim nothing is happening it's just taking me to a page to order a new phone or sim anyone know what to do

Re: Having issues transferring number from other provider

63johnw — Tue, 28 Apr 2026 11:36:19 GMT

Hi @Mrhippo24 are you logged into your Sky account when trying to activate the sim ?

Re: Having issues transferring number from other provider

Mrhippo24 — Tue, 28 Apr 2026 11:42:53 GMT

Hey yeah I'm logged into my account

Re: Having issues transferring number from other provider

63johnw — Tue, 28 Apr 2026 11:46:44 GMT

Are you trying to activate and give sky your PAC ? If you are try just activating the sim on its own first @Mrhippo24

https://www.sky.com/productsettings/mobile/activate-sim?state=linked