topic Re: Upgrade in Sky Mobile

Upgrade

Dave1472 — Mon, 27 Apr 2026 15:09:19 GMT

Hi all if I upgrade from my I phone 11 too a I phone 16e would my old SIM card fit as I'm unsure. As it say e sim on the I phone 16 and I'm can't understand it. TIA.

Re: Upgrade

63johnw — Mon, 27 Apr 2026 16:04:53 GMT

Hi @Dave1472 yes you can put your sim from an iPhone 11 into a 16e, the 16 e takes both physical and esims.

Re: Upgrade

PandJ2020 — Mon, 27 Apr 2026 16:07:59 GMT

Yup, I recently moved my Daughter's SIM into an iPhone 16e (From an iPhone 12 I think).

It's only the latest iPhone Air that is eSIM only - but I suspect the direction of travel is eSIM only in the future...

Re: Upgrade

laura472 — Mon, 27 Apr 2026 16:43:26 GMT

you keep telling me i am of data but when i want to get to my piggy bank the symbol doesnt move i am already on 5g so how do i get more data without going through this situation time and again it is getting frustrating to say the least do i need up grade to stop all this

Re: Upgrade

PandJ2020 — Mon, 27 Apr 2026 17:01:09 GMT

@laura472 wrote:
you keep telling me

Not us, we're other customers like you here...

@laura472 wrote:
do i need up grade to stop all this

Possibly - if you are using all of the monthly data before the reset then you may have to consider this. (If you don't have enough Piggybank to roll over)

Re: Upgrade

laura472 — Mon, 27 Apr 2026 17:03:17 GMT

What should I do then.

Re: Upgrade

caesarome — Mon, 27 Apr 2026 18:23:48 GMT

@laura472

Call Sky on 150.

Re: Upgrade

PandJ2020 — Mon, 27 Apr 2026 18:29:05 GMT

@laura472 wrote:
What should I do then.

...or upgrade your monthly data plan under your account.