https://helpforum.sky.com/t5/Sky-Mobile/Technical-Difficulties-on-the-app-amp-wesbite/m-p/5262435#M290963 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4670097">@xljharrison</a>&nbsp;</P> <P>You will have to call Sky to get the order placed so 150 is the number to call Sky on from a mobile that has a Sky sim in it.</P> Sun, 26 Apr 2026 11:08:04 GMT caesarome 2026-04-26T11:08:04Z https://helpforum.sky.com/t5/Sky-Mobile/Technical-Difficulties-on-the-app-amp-wesbite/m-p/5262431#M290962 <P>Hi there,&nbsp;</P><P>&nbsp;</P><P>I'm trying to order an iPad through sky mobile... credit check and signing documents was all accepted..</P><P>However when I go to make my upfront payment, there is a constant message that says "It's us, not you. Sorry we're having technical difficulties. Please try again later."</P><P>&nbsp;</P><P>I've cleared all my history &amp; cache etc, then it let's me sign the documents again then the message pops up repeatedly if I even try to view my order, unless to close the app/browser and clear the information again. I've tried this probably 8 times now with no luck.</P><P>&nbsp;</P><P>Anyone know the solution for this?</P><P>Many Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 26 Apr 2026 11:05:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Technical-Difficulties-on-the-app-amp-wesbite/m-p/5262431#M290962 xljharrison 2026-04-26T11:05:30Z https://helpforum.sky.com/t5/Sky-Mobile/Technical-Difficulties-on-the-app-amp-wesbite/m-p/5262435#M290963 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4670097">@xljharrison</a>&nbsp;</P> <P>You will have to call Sky to get the order placed so 150 is the number to call Sky on from a mobile that has a Sky sim in it.</P> Sun, 26 Apr 2026 11:08:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Technical-Difficulties-on-the-app-amp-wesbite/m-p/5262435#M290963 caesarome 2026-04-26T11:08:04Z