topic Re: Get changed when not used sim in Sky Mobile

Get changed when not used sim

Laurenclark — Sun, 26 Apr 2026 00:59:26 GMT

I have been get Charged ony sky sim since February I refused to pay the bill for a bill didn't run up how my fone got hacked n someone using my number for stuff

Re: Get changed when not used sim

GD1 — Sun, 26 Apr 2026 01:07:36 GMT

@Laurenclark Not using a SIM does not mean you don't have to pay, if you're being charged for it you must have activated it, if you've had the SIM for 12 months then cancel it, withholding payment is the worse thing to do.

I'm at a loss as to how someone hacked your phone, this could only happen by accessing a dodgy link or using unapproved apps on the phone.

When you reported this alleged hack to Sky what did they advise?

Re: Get changed when not used sim

Laurenclark — Sun, 26 Apr 2026 01:10:57 GMT

They said they would look in to it for me n it was a number call on the sim card 09 number I can't remember the full number at all

Re: Get changed when not used sim

GD1 — Sun, 26 Apr 2026 01:14:58 GMT

@Laurenclark You need to let them investigate however and still pay what Sky say you owe.

The chances that the phone is hacked is extremely slim.

Re: Get changed when not used sim

Daniel0210 — Sun, 26 Apr 2026 04:27:42 GMT

@Laurenclark wrote:
I refused to pay the bill

@Laurenclark

You can't refuse to pay a bill. Withholding payment is the worst thing you could do and it will cause you additional problems. The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added and eventually Sky could involve a debt recovery company which may affect your credit rating.