https://helpforum.sky.com/t5/Sky-Mobile/Free-gift/m-p/5262025#M290901 <P>The instructions <STRIKE>are</STRIKE>&nbsp;were listed on the device page.</P><P>&nbsp;</P><P>You either have to claim directly from the manufacturer (with proof of purchase) or they come later.</P> Sat, 25 Apr 2026 13:44:28 GMT PandJ2020 2026-04-25T13:44:28Z https://helpforum.sky.com/t5/Sky-Mobile/Free-gift/m-p/5262020#M290900 <P>When i ordered mobile&nbsp; on the 21st aprill it came with an offer for earbuds .but had no comformation getting them .when i looked at offer again today earbuds gift is no longer with that phone but was when i ordered.</P> Sat, 25 Apr 2026 13:29:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/Free-gift/m-p/5262020#M290900 mickyj 2026-04-25T13:29:22Z https://helpforum.sky.com/t5/Sky-Mobile/Free-gift/m-p/5262025#M290901 <P>The instructions <STRIKE>are</STRIKE>&nbsp;were listed on the device page.</P><P>&nbsp;</P><P>You either have to claim directly from the manufacturer (with proof of purchase) or they come later.</P> Sat, 25 Apr 2026 13:44:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Free-gift/m-p/5262025#M290901 PandJ2020 2026-04-25T13:44:28Z https://helpforum.sky.com/t5/Sky-Mobile/Free-gift/m-p/5262069#M290905 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2418835">@mickyj</a>&nbsp;</P> <P>What phone was it you ordered and are you based in Itelamd ?</P> Sat, 25 Apr 2026 15:03:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/Free-gift/m-p/5262069#M290905 caesarome 2026-04-25T15:03:03Z