https://helpforum.sky.com/t5/Sky-Mobile/Restricted-service/m-p/5261622#M290831 <P>Just paid in full my outstanding bill for my mobile but nothing has changed. Can't make calls <span class="lia-unicode-emoji" title=":confused_face:">😕</span>&nbsp;</P> Fri, 24 Apr 2026 17:15:52 GMT Bezbbn_68 2026-04-24T17:15:52Z https://helpforum.sky.com/t5/Sky-Mobile/Restricted-service/m-p/5261622#M290831 <P>Just paid in full my outstanding bill for my mobile but nothing has changed. Can't make calls <span class="lia-unicode-emoji" title=":confused_face:">😕</span>&nbsp;</P> Fri, 24 Apr 2026 17:15:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/Restricted-service/m-p/5261622#M290831 Bezbbn_68 2026-04-24T17:15:52Z https://helpforum.sky.com/t5/Sky-Mobile/Restricted-service/m-p/5261626#M290833 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4438404">@Bezbbn_68</a>&nbsp;</P> <P>Sky won’t reinstate restricted services until the arrears have been paid <STRONG>and</STRONG> you’ve also set up a new continuous payment method. Until then any calls to Sky will only prompt you to pay. <BR /><BR />If your payment is 2+ weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).<BR /><BR />If this is part of a credit agreement purchase (mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week. <BR /><BR /></P> Fri, 24 Apr 2026 17:21:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Restricted-service/m-p/5261626#M290833 Daniel0210 2026-04-24T17:21:28Z