https://helpforum.sky.com/t5/Sky-Mobile/Plan-change/m-p/5261502#M290814 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4669098">@Ear64</a>&nbsp;</P> <P>It appears that they have changed your plan but have charged you for it unless you see a £29 credit as well on your account, if you don't then you will need to speak to them again.</P> Fri, 24 Apr 2026 14:56:11 GMT caesarome 2026-04-24T14:56:11Z https://helpforum.sky.com/t5/Sky-Mobile/Plan-change/m-p/5261497#M290813 <P>So I don't have any Internet in my house at the moment due to outage I have been told that it will be fixed on the 30 th April 2026&nbsp;</P><P>I only have 1gb a month due to I do not really leave my house due to illnesses one of them being epilepsy&nbsp;</P><P>so I spoke to sky who said that they will put me on unlimited data till the problem is fixed as I use my home internet&nbsp;</P><P>i was told I would not be charged for this is rightly so as I would be using my internet in my house if it was on&nbsp;</P><P>I have now noticed that I ve been charged £29 for it in 3 days time why ? It don't make sense&nbsp;</P> Fri, 24 Apr 2026 14:46:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Plan-change/m-p/5261497#M290813 Ear64 2026-04-24T14:46:53Z https://helpforum.sky.com/t5/Sky-Mobile/Plan-change/m-p/5261502#M290814 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4669098">@Ear64</a>&nbsp;</P> <P>It appears that they have changed your plan but have charged you for it unless you see a £29 credit as well on your account, if you don't then you will need to speak to them again.</P> Fri, 24 Apr 2026 14:56:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Plan-change/m-p/5261502#M290814 caesarome 2026-04-24T14:56:11Z