https://helpforum.sky.com/t5/Sky-Mobile/Incorrect-charges/m-p/5259593#M290594 <P>I swapped an A14 device to S25. It did work on arrival and had to return it. Replacement sent out but being charged for both of them.&nbsp;&nbsp;</P><P>&nbsp;</P> Wed, 22 Apr 2026 06:03:51 GMT Linz58 2026-04-22T06:03:51Z https://helpforum.sky.com/t5/Sky-Mobile/Incorrect-charges/m-p/5259593#M290594 <P>I swapped an A14 device to S25. It did work on arrival and had to return it. Replacement sent out but being charged for both of them.&nbsp;&nbsp;</P><P>&nbsp;</P> Wed, 22 Apr 2026 06:03:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Incorrect-charges/m-p/5259593#M290594 Linz58 2026-04-22T06:03:51Z https://helpforum.sky.com/t5/Sky-Mobile/Incorrect-charges/m-p/5259597#M290595 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4667163">@Linz58</a>&nbsp; until the phone has been received and checked by sky (usually takes 2-4 weeks) then you will be charged for both. Any overpayment will be refunded.&nbsp;</P> Wed, 22 Apr 2026 06:23:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Incorrect-charges/m-p/5259597#M290595 63johnw 2026-04-22T06:23:08Z