topic Re: My sky mobile wont connect to network in Sky Mobile

My sky mobile wont connect to network

Shay15 — Tue, 21 Apr 2026 13:34:04 GMT

My sky mobile suddenly lost all connection to the network. I can't connect to data, or I can't make or receive any phone calls.

I was away in south America, but when I returned my phone was working fine, so there's no reason it should have stopped working

63johnw — Tue, 21 Apr 2026 13:38:14 GMT

Hi @Shay15 first thing, are any issues showing ?

Shay15 — Tue, 21 Apr 2026 13:47:05 GMT

Hi, there are no issues showing

63johnw — Tue, 21 Apr 2026 13:59:00 GMT

If this is an iPhone @Shay15 go to settings, mobile service, sim applications and try changing the settings in there.

Shay15 — Tue, 21 Apr 2026 14:12:31 GMT

Its an android i have

63johnw — Tue, 21 Apr 2026 14:23:56 GMT

For Android devices:

Go to the Sky Menu/SIM Toolkit app (automatically installed when the SIM is inserted).

Try changing the setting there.