https://helpforum.sky.com/t5/Sky-Mobile/Number-transfer/m-p/5258745#M290538 <P>I wanted to transfer my old number over to my new phone and I was given a new number from sky until it had transferred over, I received the email informing me it had transferred over but when I call or text people it showing the number sky gave me not the transferred number, I have tried to do the number change on the setting but it does not let me change my number. Chat bot being useless as well as an employee that I spoke to! Please help&nbsp;</P> Tue, 21 Apr 2026 00:25:41 GMT Sophi20 2026-04-21T00:25:41Z https://helpforum.sky.com/t5/Sky-Mobile/Number-transfer/m-p/5258745#M290538 <P>I wanted to transfer my old number over to my new phone and I was given a new number from sky until it had transferred over, I received the email informing me it had transferred over but when I call or text people it showing the number sky gave me not the transferred number, I have tried to do the number change on the setting but it does not let me change my number. Chat bot being useless as well as an employee that I spoke to! Please help&nbsp;</P> Tue, 21 Apr 2026 00:25:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Number-transfer/m-p/5258745#M290538 Sophi20 2026-04-21T00:25:41Z https://helpforum.sky.com/t5/Sky-Mobile/Number-transfer/m-p/5258774#M290540 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3968478">@Sophi20</a>&nbsp; can you confirm your old number was with a different network ? You gave sky your PAC when ? Which phone are you using ?&nbsp;</P> Tue, 21 Apr 2026 05:43:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Number-transfer/m-p/5258774#M290540 63johnw 2026-04-21T05:43:46Z