Faulty iPhone Received – Urgent Replacement Request

Dilki — Fri, 17 Apr 2026 19:19:50 GMT

I’m contacting you regarding a faulty order I received from Sky Mobile. My iPhone arrived with the packaging and device visibly wet so I am requesting an immediate return and replacement.

Re: Faulty iPhone Received – Urgent Replacement Request

caesarome — Fri, 17 Apr 2026 19:24:11 GMT

@Dilki

To arrange the return you will have to call Sky as via here we are customers who help each other so the number might be visible at the end of the help flow:

https://www.sky.com/help

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

topic Faulty iPhone Received – Urgent Replacement Request in Sky Mobile

Faulty iPhone Received – Urgent Replacement Request

Re: Faulty iPhone Received – Urgent Replacement Request