topic Re: Refund in Sky Mobile

Refund

Kaylie6 — Tue, 14 Apr 2026 18:28:46 GMT

I payed upfront 70 pound for I phone it got cancelled got told I'd get refund they refund me 28 pound?

Re: Refund

Daniel0210 — Tue, 14 Apr 2026 18:32:27 GMT

@Kaylie6
Any upfront payment you’ve made should be refunded in full after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.

Re: Refund

Kaylie6 — Tue, 14 Apr 2026 18:33:46 GMT

I had refund of 23 pounds am confused

Re: Refund

Daniel0210 — Tue, 14 Apr 2026 18:35:19 GMT

@Kaylie6

You need to contact Sky to discuss this.

Re: Refund

Daniel0210 — Wed, 15 Apr 2026 03:31:25 GMT

@Kaylie6

Your two duplicate threads have been removed as you've already asked the same question on this one and been given the correct advice. The Community cannot help you further with this and you need to call Sky to discuss it.