https://helpforum.sky.com/t5/Sky-Mobile/ESim-wont-install/m-p/5253305#M289956 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1830369">@jumpy64</a>&nbsp; the A17 isn't appearing on the list of approved handsets with sky mobile.&nbsp;<BR /><BR /></P><P><A href="https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices" target="_blank">https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices</A></P> Tue, 14 Apr 2026 11:00:14 GMT 63johnw 2026-04-14T11:00:14Z https://helpforum.sky.com/t5/Sky-Mobile/ESim-wont-install/m-p/5253274#M289950 <P>Hi,I purchased an A17 5G phone, apparently compatible with esim.</P><P>I never received an activation code.</P><P>However, when I can the QR code using the A17, a message pops up saying add esim to watch.</P><P>&nbsp;</P><P>Now if I can the same code using my S23 Ultra it says add esim to phone.</P><P>&nbsp;</P><P>I have tried calling sky mobile and keep getting fobbed off.</P><P>&nbsp;</P><P>Any help please?</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>John</P> Tue, 14 Apr 2026 10:13:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/ESim-wont-install/m-p/5253274#M289950 jumpy64 2026-04-14T10:13:49Z https://helpforum.sky.com/t5/Sky-Mobile/ESim-wont-install/m-p/5253305#M289956 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1830369">@jumpy64</a>&nbsp; the A17 isn't appearing on the list of approved handsets with sky mobile.&nbsp;<BR /><BR /></P><P><A href="https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices" target="_blank">https://www.sky.com/help/articles/esim-sky-mobile-compatible-devices</A></P> Tue, 14 Apr 2026 11:00:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/ESim-wont-install/m-p/5253305#M289956 63johnw 2026-04-14T11:00:14Z