WIX website does not load over Mobile Network

mrdaz73 — Mon, 13 Apr 2026 13:38:14 GMT

I have a WIX website that does not load over 4g/5g mobile networks, but do load when connected to WIFI.

WIX helpdesk say all settings are correct and its likely to be a SKY blocking problem, but that doesnt help me if clients cannot access my site when not in wifi.

Anyone have the same issue and a workaround?

Re: WIX website does not load over Mobile Network

Jason- — Tue, 14 Apr 2026 08:32:26 GMT

Hello @mrdaz73, sorry to see you're having problems accessing WIX when using mobile data on Sky Mobile. I'll send you an invite to a private chat shortly and we can look into this for you 👍🏻

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

topic Re: WIX website does not load over Mobile Network in Sky Mobile

WIX website does not load over Mobile Network

Re: WIX website does not load over Mobile Network