topic PAC code not working in Sky Mobile

PAC code not working

Bevrey — Sun, 12 Apr 2026 10:32:01 GMT

Cancelled Daughters mobile phone on my Account.

The Pac code does not work

Re: PAC code not working

Bevrey — Sun, 12 Apr 2026 10:32:52 GMT

Need assistance with PAC code

Re: PAC code not working

daveNOS — Sun, 12 Apr 2026 10:36:10 GMT

@Bevrey wrote:
Need assistance with PAC code

@Bevrey Call customer service then, the community here is mainly a customer to customer support platform and i don't think the few Sky staff here can assist with this issue.

Re: PAC code not working

PandJ2020 — Sun, 12 Apr 2026 10:38:20 GMT

You say it was 'cancelled'?

If it was actually cancelled then then number is lost.

Re: PAC code not working

Bevrey — Sun, 12 Apr 2026 10:40:36 GMT

Not helpful. Don't like attitude.
I have been trying all morning but cannot get human being to speak with. If you try through any other option it says call but u can't

Re: PAC code not working

Bevrey — Sun, 12 Apr 2026 10:42:29 GMT

If you read title the PAC Code given to leave does not work hence trying to call

Re: PAC code not working

caesarome — Sun, 12 Apr 2026 11:01:13 GMT

@Bevrey wrote:

Cancelled Daughters mobile phone on my Account.

What do you mean by this so how is your daughters phone cancelled ?

Re: PAC code not working

PandJ2020 — Sun, 12 Apr 2026 11:16:57 GMT

@Bevrey wrote:
If you read title the PAC Code given to leave does not work hence trying to call

I did, it's ambiguous.

This is why I asked for clarification as the PAC has a limited period to be used. If that period has expired and the account is cancelled then it may be difficult to retain the number.

Re: PAC code not working

Bevrey — Sun, 12 Apr 2026 13:55:08 GMT

Only given Friday

Re: PAC code not working

caesarome — Sun, 12 Apr 2026 15:05:36 GMT

@Bevrey

A number will transfer over on the next working day so the next working day after Friday is Monday so if this is what you are doing then this have taken place by Tuesday at the latest.