topic Can't call out in Sky Mobile

Can't call out

Clairebear2271 — Wed, 08 Apr 2026 11:59:11 GMT

I haven't been able to call out for about 4 days now, aparently theres a mast not working, is anyone else having the same issue?

Re: Can't call out

caesarome — Wed, 08 Apr 2026 12:02:23 GMT

@Clairebear2271

If there are other Sky mobile customers who are connected to the same mast then they might be having similar issue so updates on the mast issue should be found here for you:

https://www.sky.com/help/servicestatus/mobile

Re: Can't call out

Daniel0210 — Wed, 08 Apr 2026 12:04:19 GMT

@Clairebear2271

There will be mast issues at various location throughout the UK including other customers in your area (which you haven't said where you are so no one else can really answer that).

In case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.