https://helpforum.sky.com/t5/Sky-Mobile/Not-Refunded-Data/m-p/5248518#M289432 <P>I cashed in 50GB on 4 March 2026, towards a phone, the credit agreement was then rejected (always paid bills on time for 17 years).&nbsp; I didn't get a refund, I had a chat with sky who said it would be resolved within 72 hours.&nbsp; That was at least 2.5 weeks ago. Has anyone else had the same problem?</P> Wed, 08 Apr 2026 07:15:37 GMT AnneP1 2026-04-08T07:15:37Z https://helpforum.sky.com/t5/Sky-Mobile/Not-Refunded-Data/m-p/5248518#M289432 <P>I cashed in 50GB on 4 March 2026, towards a phone, the credit agreement was then rejected (always paid bills on time for 17 years).&nbsp; I didn't get a refund, I had a chat with sky who said it would be resolved within 72 hours.&nbsp; That was at least 2.5 weeks ago. Has anyone else had the same problem?</P> Wed, 08 Apr 2026 07:15:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-Refunded-Data/m-p/5248518#M289432 AnneP1 2026-04-08T07:15:37Z https://helpforum.sky.com/t5/Sky-Mobile/Not-Refunded-Data/m-p/5248585#M289436 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4655594">@AnneP1</a>&nbsp;</P> <P>Im not sure how long it takes so if it had t been returned by this time next week you might want to fill in this form to register a complaint:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></P> <P><BR />This gives Sky 8 weeks to resolve this issue and if they do not you can ask for a deadlock letter to take it further.</P> Wed, 08 Apr 2026 09:06:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-Refunded-Data/m-p/5248585#M289436 caesarome 2026-04-08T09:06:11Z