topic Re: Incorrect data bundle showing in Sky Mobile

Incorrect data bundle showing

Murdy1969 — Sun, 05 Apr 2026 17:06:06 GMT

I should have 6gb of data available on 2 handsets but I have only been given 1gb on each.

Why is everything so difficult to get sorted with Sky?

I'm forced to use my piggyback to keep me in data, will I get it back? I doubt it.

I won't be renewing with Sky after this, over 35 years as a customer and this is how you're treat for your loyalty.

PandJ2020 — Sun, 05 Apr 2026 17:21:18 GMT

@Murdy1969 wrote:
I should have 6gb of data available on 2 handsets but I have only been given 1gb on each.

Are these new dataplans?

Murdy1969 — Sun, 05 Apr 2026 17:51:23 GMT

Yes should've started on 1st April

PandJ2020 — Sun, 05 Apr 2026 18:25:50 GMT

@Murdy1969 wrote:
Yes should've started on 1st April

Ok, when activated you get a pro-rata amount of data until the rollover date.

Given you've got 1GB means you're probably close and the next cycle will be the full allowance. (You are charged pro-rata too)