topic Re: Constant poor conection in Sky Mobile

Constant poor conection

Groot1234 — Sat, 04 Apr 2026 16:01:36 GMT

Why am I not being able to connect calls on my mobile phone at home. In addition, I don't receive calls, just going to voice mail. This is appalling Sky and it needs sorting...

This has been going on for months. I get a better connection abroad.

Re: Constant poor conection

caesarome — Sat, 04 Apr 2026 16:10:46 GMT

@Groot1234 wrote:

Why am I not being able to connect calls on my mobile phone at home

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

@Groot1234 wrote:

In addition, I don't receive calls, just going to voice mail.

Try turning voicemail off it is on to see if calls are then received:

On your phone:

Dial 759.
Press 3.
Press 5.
Press 1.

Re: Constant poor conection

Moronically60 — Sat, 04 Apr 2026 16:42:41 GMT

I'm having the same issue and also outside too, you can be sure that we will still have to pay full price for our bill even though we can't use our phones to call