topic Re: Nerwork has changed? in Sky Mobile

Nerwork has changed?

Jodie841 — Fri, 03 Apr 2026 21:31:19 GMT

On Tuesday, my network changed from sky to O2-UK.

Services are all ok with sky, bill all paid, I haven't switched phones or anything so I am totally flummoxed as to why the network has changed out of the blue?

Has anybody else had this happen?

Thanks all for any advice.

Re: Nerwork has changed?

caesarome — Fri, 03 Apr 2026 21:32:54 GMT

@Jodie841

Sky does run on the O2 network so have you tried getting your phone to search for all networks local to you to see if it finds the Sky one and if it does see if it will connect to it.

Re: Nerwork has changed?

Jodie841 — Fri, 03 Apr 2026 21:38:10 GMT

Yea i checked, sky isn't there

Re: Nerwork has changed?

caesarome — Sat, 04 Apr 2026 04:30:50 GMT

Is it working when connected to O2 so can you access websites and the like without any issues ?

Re: Nerwork has changed?

Jodie841 — Sat, 04 Apr 2026 08:39:08 GMT

Yes,turned WiFi off and when im out and abot,it's fine to use.

Re: Nerwork has changed?

caesarome — Sat, 04 Apr 2026 09:06:41 GMT

It might be a mast issue but as long as it is working that is the main thing. It might change back to Sky at some point ?

Re: Nerwork has changed?

Jodie841 — Sat, 04 Apr 2026 09:48:00 GMT

Possibly. Just wondered really if anyone else had it 🤷‍♀️😊