topic Re: Contract in Sky Mobile

Contract

Jojo24 — Fri, 03 Apr 2026 17:20:49 GMT

Please can you let me know what date I can up grade my phones

GD1 — Fri, 03 Apr 2026 17:23:28 GMT

@Jojo24 wrote:

Please can you let me know what date I can up grade my phones

No one here will know as we can't see when you bought your phone, you can check yourself in the Messages section of your Sky account.

caesarome — Fri, 03 Apr 2026 18:23:18 GMT

You can do it here (further down the page):

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

If you are struggling with this then give Sky a call on the free 150 number to do it.

If sending a phone back to Sky then make sure you get and keep proof of delivery.