topic Re: HELP! in Sky Mobile

HELP!

Gordon96 — Thu, 02 Apr 2026 15:39:11 GMT

How can I email Sky or speak to somebody? I am at my wits end with this pathetic chatbot.

Re: HELP!

caesarome — Thu, 02 Apr 2026 15:48:37 GMT

@Gordon96

If you explain your issue then we might be able to help you via here ?

Re: HELP!

Gordon96 — Thu, 02 Apr 2026 15:54:17 GMT

I'd like to know if I can cancel my data contract.

Re: HELP!

daveNOS — Thu, 02 Apr 2026 15:59:24 GMT

@Gordon96 wrote:
I'd like to know if I can cancel my data contract.

@Gordon96 If you've had the plan for more than 12 months then yes you can, if you had it less than 12 months then you may be able to but it will almost certainly involve early termination fees, you will have to call Sky to cancel.

Re: HELP!

Gordon96 — Thu, 02 Apr 2026 16:00:27 GMT

thanks. How do I find a phone number please?

Re: HELP!

caesarome — Thu, 02 Apr 2026 16:04:09 GMT

150 is the free number to call on, when asked when you are calling say cancel or say nothing to see if it directs you to a call handler.