https://helpforum.sky.com/t5/Sky-Mobile/Cancel/m-p/5243606#M288909 <P>Hello, I received a new phone with swap my mobile, but I would prefer to keep my old one. The new one I find is a little too heavy for me. I have arthritis in my hands so I would prefer to stick with my original phone</P> Tue, 31 Mar 2026 16:47:50 GMT Jack+the+cat 2026-03-31T16:47:50Z https://helpforum.sky.com/t5/Sky-Mobile/Cancel/m-p/5243606#M288909 <P>Hello, I received a new phone with swap my mobile, but I would prefer to keep my old one. The new one I find is a little too heavy for me. I have arthritis in my hands so I would prefer to stick with my original phone</P> Tue, 31 Mar 2026 16:47:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cancel/m-p/5243606#M288909 Jack+the+cat 2026-03-31T16:47:50Z https://helpforum.sky.com/t5/Sky-Mobile/Cancel/m-p/5243613#M288910 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3386685">@Jack+the+cat</a>&nbsp; you need to call sky on 150 to arrange the return, can't be done here or online.&nbsp;</P> Tue, 31 Mar 2026 16:54:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cancel/m-p/5243613#M288910 63johnw 2026-03-31T16:54:55Z