https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5239543#M288533 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4645897">@Kulia51</a>&nbsp; you could try a formal complaint.&nbsp;<BR /><BR /></P><P><A href="https://www.sky.com/help/your-account/making-a-complaint/how-to-make-a-sky-complaint/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/your-account/making-a-complaint/how-to-make-a-sky-complaint/articles/how-to-make-a-complaint</A></P> Thu, 26 Mar 2026 21:08:46 GMT 63johnw 2026-03-26T21:08:46Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5239530#M288529 <P>The service I have received over the last 3 days is nothing short of appalling 8.5 hrs over 3 day, spoke to 17 members of staff who insist they can help then lie. Transferred with no notice, no one rings back and the advice tonight was for me to go out and by a cheap phone and SIM cards so I have a phone to use!!! Apparently it is going to take 6 days to sort and that is to get a new sim. &nbsp;I won't have had my phone for over a week but then. &nbsp;I just don't know what to do. &nbsp;When it's sorted I'm going to cancel everything to do with sky</P> Thu, 26 Mar 2026 20:53:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5239530#M288529 Kulia51 2026-03-26T20:53:07Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5239543#M288533 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4645897">@Kulia51</a>&nbsp; you could try a formal complaint.&nbsp;<BR /><BR /></P><P><A href="https://www.sky.com/help/your-account/making-a-complaint/how-to-make-a-sky-complaint/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/your-account/making-a-complaint/how-to-make-a-sky-complaint/articles/how-to-make-a-complaint</A></P> Thu, 26 Mar 2026 21:08:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5239543#M288533 63johnw 2026-03-26T21:08:46Z