topic Showing 4 g but no data in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Showing-4-g-but-no-data/m-p/5237524#M288336 <P>We are showing 4 gbut not getting data access&nbsp; the has been going on for over 2 months and we get texts to say you are looking into the issues but it never gets resolved.&nbsp; We are paying for a service we are not receiving.&nbsp; The annoying thing is we had this service for many years hence repeated contracts.</P> Tue, 24 Mar 2026 16:23:42 GMT helensmelons 2026-03-24T16:23:42Z Showing 4 g but no data https://helpforum.sky.com/t5/Sky-Mobile/Showing-4-g-but-no-data/m-p/5237524#M288336 <P>We are showing 4 gbut not getting data access&nbsp; the has been going on for over 2 months and we get texts to say you are looking into the issues but it never gets resolved.&nbsp; We are paying for a service we are not receiving.&nbsp; The annoying thing is we had this service for many years hence repeated contracts.</P> Tue, 24 Mar 2026 16:23:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Showing-4-g-but-no-data/m-p/5237524#M288336 helensmelons 2026-03-24T16:23:42Z Re: Showing 4 g but no data https://helpforum.sky.com/t5/Sky-Mobile/Showing-4-g-but-no-data/m-p/5237532#M288339 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2479864">@helensmelons</a>&nbsp;</P> <P>Do any mast issues show here for you:</P> <P><BR /><A href="https://www.sky.com/help/servicestatus/mobile" target="_blank">https://www.sky.com/help/servicestatus/mobile</A></P> <P>&nbsp;</P> <P>If not then have Sky suggested sending you a replacement sim to try ?</P> Tue, 24 Mar 2026 16:30:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Showing-4-g-but-no-data/m-p/5237532#M288339 caesarome 2026-03-24T16:30:59Z Re: Showing 4 g but no data https://helpforum.sky.com/t5/Sky-Mobile/Showing-4-g-but-no-data/m-p/5237534#M288340 <P>It issues standard you are in a busy area . We are a village on the edge of Salisbury plain. The data worked untill 2 months ago and they keep texting they have aissuesbut never resolve it.&nbsp;</P> Tue, 24 Mar 2026 16:35:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Showing-4-g-but-no-data/m-p/5237534#M288340 helensmelons 2026-03-24T16:35:35Z