https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5237463#M288330 <P>I am trying to transfer my number to my new sky phone and when I go on sky keep my number it says whoops something wrong&nbsp;</P> Tue, 24 Mar 2026 15:22:18 GMT Gracieb 2026-03-24T15:22:18Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5237463#M288330 <P>I am trying to transfer my number to my new sky phone and when I go on sky keep my number it says whoops something wrong&nbsp;</P> Tue, 24 Mar 2026 15:22:18 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5237463#M288330 Gracieb 2026-03-24T15:22:18Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5237491#M288331 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4643694">@Gracieb</a>&nbsp;</P> <P>If your number is with Sky then you can not use a pac code to do this as pacs are for moving numbers between two different networks.</P> <P>&nbsp;</P> <P>Just insert the sim you already have into your new phone or use a pac code to move the number to a PAYG network, then get another pac to move it back to your new Sky sim.</P> Tue, 24 Mar 2026 16:01:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5237491#M288331 caesarome 2026-03-24T16:01:09Z